Frequently Asked Questions

We provide IT services and custom programming for small and mid-sized businesses — IT support, web design, custom software, automation, data conversion, and the Blog Poster subscription. See the Solutions section on our home page for details on each offering.

Use the contact form on our home page. We respond within 1 business day. Every inquiry comes through the form so nothing falls through the cracks.

We're based in Illinois, in the Chicago suburbs. We work with clients across the United States — most of what we do is remote.

We respond to messages during normal business hours, Monday through Friday. We aim to reply to every inquiry within 1 business day.

A monthly subscription where we write and publish 8–12 high-quality, SEO-optimized blog posts directly to your website. Each post is targeted to your industry, your local market, and the keywords your customers actually search for.

$10 per month, charged automatically by Stripe. Cancel anytime.

Go to the Blog Poster page and click Subscribe Now. You'll be taken through Stripe's secure checkout, then redirected to a short intake form so we know what to write about for your business.

8 to 12 posts, every calendar month, for as long as your subscription is active. We don't guarantee specific publish dates within the month, only that the count is met. You can choose steady (2–3 per week) or batched (cluster near the start of the month) when you fill out the intake form.

Once you complete the intake form, your first post is typically live within 5–7 business days. The rest of the month's posts follow on the cadence you chose.

WordPress, Wix, Squarespace, Shopify, Webflow, and most custom content management systems. If you use something unusual, mention it on the intake form — we'll almost certainly be able to make it work.

Yes. Once a post is published to your site, the content is yours. See our Terms of Service for details.

We can't write the right posts without the intake info, so we'll pause delivery until you complete it. After 14 days we'll reach out by email. If we still haven't heard from you after 30 days, we'll cancel the subscription and refund the most recent unused month.

Click Manage Subscription (also linked in the footer of every page) and enter the email you used to subscribe. Stripe will email you a magic link. From there you can cancel anytime — cancellation takes effect at the end of your current billing period, so you're never double-charged.

Same place — the Manage Subscriptionlink in the footer. Sign in with your subscription email and you'll see options to update your card and billing details.

Stripe emails you a receipt automatically after every successful charge. You can also view and download all your invoices any time through the Manage Subscription portal.

If you cancel before any posts have been published in your current billing period, contact us and we'll refund the current month. Once posts have been published the current month is non-refundable, but you keep the posts and you won't be charged again.

All major credit and debit cards (Visa, Mastercard, American Express, Discover), plus Apple Pay, Google Pay, and Link — all handled by Stripe. We never see or store your card details.

No — most of our work is project-based: custom software, Quiz Builder, automation, data conversion, web design, and so on. Reach out via the contact form to discuss what you need.

It depends entirely on scope. We give you a fixed quote in writing before any work starts, so there are no surprises. Typical structure is 50% upfront and 50% on delivery, but the exact terms are spelled out in each project agreement.

Anywhere from 2 weeks for a small automation script to several months for a full custom software platform. We'll give you a timeline as part of the quote, and we'll keep you posted on progress.

Yes. Once a deliverable is paid for in full, you own it. We retain ownership of our internal tools, libraries, and templates that we may reuse on other projects, but anything specific to your business is yours.

We never sell, rent, or trade your information. The full Privacy Policy explains exactly what we collect and how it's used.

Stripe (payments), Vercel (hosting), Google reCAPTCHA (spam protection), and Gmail (sending you notifications). Each has its own privacy policy linked from our Privacy Policy.

All traffic is encrypted with HTTPS, payments are handled directly by Stripe's PCI-DSS-compliant infrastructure (we never see your card details), and forms are protected by Google reCAPTCHA.